A good number of people in US have turned to cleaning houses. Some think because they cleaned their own homes, they are qualified to do so and can make money. In some cases, it’s true, but in others not so much. This is because of the fact that some people have better social skills and work ethics. This article explains what makes a cleaning company successful.
Never stop learning:
Learning is the key! The cleaning industry is not the most glamorous or complex, but there’s always something to learn. Always be up to date with technology advances equipment you use, safety issues, chemicals you clean with. There are always ways with which you can enhance your managerial and organizational skills such as go to meetings and conventions, ask from customer feedback, update with the new cleaners launched in the market, study about the Eco-friendly cleaning, provide satisfactory cleaning services and encourage your suppliers to keep you up to date.
Clean like it’s your own:
Develop a sense of affinity. Whether you are doing traditional housecleaning, providing a specialty cleaning service, clean like you are cleaning your own home or workplace.
Don’t undersell cleaning services:
To cut the competition’s prices. Don’t undersell cleaning services rather outperform them by providing quality work.
Use Quality Products
Use of quality products will help you attract a unique clientele that will benefit your business in the long run. Use non-toxic and ecologically friendly products; these safe and healthy alternatives are better for both your cleaner and the client.
Don’t take every job:
If you find that the work is undesirable for any reason or you can’t make money on a job, turn it down. It’s better to focus your time and energy on work you enjoy and also profitable to you.
Spend Time on Marketing
Once you have a solid client base, it doesn’t mean you don’t need marketing. Spend some time on marketing to ensure you always have new clients. Advertise your business to the right markets for instance:
Make contact with companies who might refer you to others like real estate agencies or homebuilders.
Put up flyers, pay for ads in local brochures or magazines and get your name out at local community events.
Focus on the Business Aspect
For house cleaning business to grow and expand, you need to take care of much more than just cleaning. Have a business plan in place, that you’re filing taxes as you need to and that you have the insurance you need to grow and thrive.
Care your employees
The quality of your employee performance determines your customer’s satisfaction. Train them well and treat them with respect. Encourage them and provide bonuses and incentives for top performance.
Take customer feedback:
The quality of your cleaning is important but building strong relationships with your clients is also equally important. Don’t assume the work looks satisfactory to you that it is to your customers. Take follow up with them consistently to find out how things are going.
Source: Austin Maid Services