Types of Telephone Systems for Businesses. Communication plays a role in determining the success of business. The employees will be able to pass information with ease and within the shortest time possible. It is, therefore, a good idea for businesses to install suitable communication systems. Telephone systems are preferred because of the effectiveness, and it reduces movement with the business premises. A good telephone system will also allow communication between the business owner and its customers and creditors. There are a variety of telephones systems that can be used by businesses. Here are the different types of telephones systems available in the market and their features. Virtual telephone systems involves the installation of a business line and then connecting it with the mobile numbers of different workers. The phone calls to the business line are directed to the designated employee phone numbers through the call-forwarding feature. The system also has several other features such as automated receptionist, voicemail, and call screening. Most business that has its employees based in locations away from the business prefer this type of telephone system. It ensures that the different employees are accessible all the time even if they are in the field from their mobile phones. Landlines is another type of telephone systems that can only be used in place that there is an existing network provided by phone company. It uses the established wiring of the company and is also known as public switched telephone networks. The operation of the landline telephone system can only be achieved by the installation of a private branch exchange (PBX). The purpose of the hardware is to enable phone extensions and facilitate other functions such as call directories and call transferring. The system is recommended for large businesses that have the financial capabilities to pay the IT experts and maintain the system. In case your business is located in a region of low internet speed should use the landline system.
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Another type of telephone system is the VolP which is an upgrade of the landline system. The system uses the company wireless networks instead of the copper wiring. It also has several other important features such as automated attendants and call queues. The system can also be integrated with computers to enable other features such as internet voicemail. The employees will also be able to access the business phone systems using their mobile devices. VoIP is preferred because of its simplicity and the low costs involved in its installation.
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On-Premises VolP telephone systems is installed with the business and requires a private PBX hardware so that phone system can run. The system is more effective and reliable than the VoIP system but requires massive financial investment. The system guarantees privacy of communication since you will have total control. The costs usually result from expenses associated with hiring IT experts.